Effective claims management is at the core of what we do and, through our experienced team of Aviation Claims Specialists, we at Generali are able to deliver to our clients a fully dedicated service and provide support at the time when it is most needed.
We encourage and promote proactive claims handling environment and work in close partnership with our clients, to understand and assist with the challenges that arise when faced with a loss.
No two claims are the same and with this in mind we are able to tailor our response to meet the needs of our client. We work closely with leading industry service providers and experts, whose knowledge and experience is a valuable asset in delivering a successful outcome.
We recognise a loss can be demanding on any business and it is critical that a client remains focused on maintaining the continuity of their operation; we strive to lessen the impact a loss can bring and drive a swift conclusion to the claims process.
Generali provide a 24 hour service overseen by the Head of the Aviation Claims team, which offers clients the opportunity to seek immediate advice in the event of an emergency or help
for those times when a more personalised type of assistance or advice is required.
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